Privacy Policy

Last updated: June 20, 2026

At Ascendigit ("Ascendigit", "we", "us", or "our"), your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, or use our AI automation services. By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you submit an inquiry form, contact us, or engage our services, we may collect:

• Your name and the name of your business or company
• Contact details such as your email address and phone or WhatsApp number
• Information about your business, revenue range, goals, and the services you are interested in
• Any other information you choose to include in your message to us

Information Collected Automatically

When you visit our website, we may automatically collect limited technical data such as your browser type, device information, approximate location (derived from IP address), referring pages, and how you interact with our site. This may be collected through cookies or similar technologies used for analytics and performance.

Information Processed on Behalf of Clients

When we build and operate AI automation systems for clients, those systems may process data belonging to the client and their customers (for example, WhatsApp conversations, appointment details, or order information). We process this data solely to provide the contracted services, acting as a data processor on the client's instructions.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide you with a tailored automation plan and quote
• Deliver, operate, maintain, and improve our services
• Communicate with you about your project, your account, or our offerings
• Comply with legal obligations and protect our legal rights
• Analyze and improve the performance and security of our website

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

• Service providers: with trusted third-party tools and platforms that help us operate our business and deliver our services (for example, form delivery, email, hosting, calendar, payment, and CRM providers), bound by confidentiality obligations.
• Legal requirements: when required to do so by law, regulation, legal process, or governmental request.
• Business transfers: in connection with a merger, acquisition, or sale of assets, in which case we will notify affected parties.

4. Third-Party Services

Our inquiry form is processed through a third-party form-delivery service that forwards your submission to our email. The integrations we build for clients may rely on third-party platforms such as the WhatsApp Business API, Google Calendar, and payment processors. Each of these providers maintains its own privacy policy governing how it handles data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, please contact us using the details below and we will respond in accordance with applicable law.

8. Cookies

Our website may use cookies and similar technologies to enable core functionality and to understand how visitors use our site. You can control or disable cookies through your browser settings, though doing so may affect certain features of the site.

9. Children's Privacy

Our website and services are intended for businesses and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy or how we handle your information, please contact:

• Ascendigit — Joaquin del Bosque, Founder
• Email: joaquin.delbosque@ascendigit.com
• Phone / WhatsApp: +52 81 1175 5797